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Why do we need a new Gmail Account?

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  • If you have an existing Gmail account, please ensure you are logged out of your Google account from your internet browser.
  • Go to https://www.google.com/gmail/about/# and create a new Gmail account.
    • NOTE: While you are setting up your new email account, please do NOT enable 2-step verification.  Your Bluetent Implementation Specialist will need to access your Gmail via the credentials you establish.  
  • Provide Bluetent Implementation team with Gmail CredentialsGo back to your Basecamp project and provide us with your new email address and password.  For
    For example:

bluetent.yourvactionrentalcompany@gmail.com

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My Map is No Longer Working:

If you your map looks like the above image the most common cause is that the credit card you were using to manage billing for the Google Maps API has expired, or otherwise become invalid.  

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  1. Log into the Google account associated with your API key at:  https://console.cloud.google.com/project/_/billing/enable (You might have to logout of all accounts first so that you are logged in under the proper account)
  2. Make sure to select the correct project from the list, and then follow the prompts to update your billing information.

These are Google's instructions: https://support.google.com/a/answer/4582616?hl=en#zippy=%2Cchange-a-billing-address


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