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  • All reservations on HVMB are Instant Book.

  • Reservation modifications are not supported on HVMB. If the guest needs to change their stay dates or their property needs to be changed, a new reservation needs to be created.

  • HVMB is the Merchant of Record and is responsible for charging the guest.

  • The HVMB Host Payout = Total Booking - (HVMB 15% Commission + HVMB 3% Payment Fee)

Info

Important Reservation Info for Streamline Users:

Streamline Total Logic is the Boost default for reservation creation. Boost will create reservations in Streamline using the expected payout amount from the OTA. Streamline will backwards calculate taxes and fees according to how your Streamline system is setup, and add the rest of the amount into room rate. If you have used a direct connection with Streamline like Vrbo or Airbnb, this is the same logic as those integrations use.
The HVMB Host Payout = Total Booking - (OTA Commission & OTA HVMB 15% Commission + HVMB 3% Payment Fee)
*Some OTAs only have commission

Reservation Cancelation

Cancelling as the Guest

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