HVMB Channel Settings
HVMB has it’s own Channel Settings within Boost where users must choose an HVMB cancellation policy and choose how their listing content is updated. Settings saved in the HVMB Channel Settings tab will be applied exclusively to HVMB. Other channels will not be affected.
How to Navigate to HVMB Channel Settings
Return to main Boost page and Scroll down to Partner Network
Click Manage Listings next to the Partner Network channel you would like to manage.
Click on the Channel Settings Tab:
How to Enable Automatic Listing Content Update
We highly suggest that this setting be enabled so that your listings are as accurate as possible on HVMB. Your Boost project manager will review this with you during onboarding.
About Automatic listing content update
Enabling automatic listing content update will ensure that whenever you edit your properties in the Boost Partner Network, those listings will be automatically updated on HVMB.
This setting affects property descriptive content only.
Your updates should be visible on Homes & Villas by Marriott International within 24 hours
Listings that do not meet minimum requirements to connect will not be updated.
Previously Accepted/published listings will not update on HVMB if they stop passing HVMB min requirements.
Note: Property descriptive content updates include fees, taxes, discounts, extra guest price, standard number of guests and maximum occupancy. These data can influence your pricing.
Steps to Enable :
Click on Automatic Listing content update and select Automatically update..
Click Save
How to Manually Update Listing Content (if you can’t wait 24 hours)
If you have enabled automatic listing content update in the Channel Settings tab of your HVMB channel in Boost, your content will automatically update every 24 hours. However, if you need the changes to update sooner than 24 hours, you can manually force an update on the listings level. See steps below:
From the main Boost page, click on Manage Listings on the HVMB channel
Find the listing you would like to update and click the three dots next to Manage and then click Update Listing Content
How to Select a Cancellation Policy for HVMB
Note: We have to add cancellation policy info for both the Partner Network and HVMB because the Partner Network cancellation policy can apply to multiple different channels, but some channels have such a specific cancellation policy that we need to set it on the Channel level as well.
A Cancellation Policy Must be saved in the HVMB Channel Settings before listings are distributed to HVMB
Policy Options: You are allowed to choose one of the general cancellation policies predefined for Homes & Villas by Marriott International in the Channel Settings. There are five policies to choose from:
Cancellation 14 days with grace period
Cancellation 30 days with grace period
Cancellation 60 days with grace period
Cancellation 90 days with grace period
Note on grace period: HVMB indicates that there is a full refund granted on all of the above policies if the reservation is cancelled within 48 hours of booking.
Auto-select: This selection is not recommended. Please choose one of the above cancellation policies.
To learn more about the above policies, please visit the Homes & Villas by Marriott International FAQ website.
Steps to Enable Cancellation Policy:
Select the Channel Settings tab on the top.
Click on Select cancellation policy for Homes & Villas by Marriott International.
Select one of the policies available in the dropdown list.
Click the Save button.
