Boost Your Peak Season on Booking.com

Created by Tom Kenyon (Unlicensed)
Last updated: Sept 19, 2018 by Shea Courtney (Unlicensed)
2 min read

Important and easy Booking.com optimizations you can do today to Boost your performance.

 

The product team at Bluetent worked closely with Booking.com to identify easy and critical ways to increase your performance on their platform. In this mini-series, Boost Your Peak Season, we will guide you on the things you can do that require only a little time and make a huge impact on your Booking.com performance.

The first way to boost performance only takes a few minutes.

Activate Booking.com’s intelligent Booking Assistant today!

Booking Assistant is a chatbot designed to provide fast response to inquiries to assist guest, answer common questions, and redirect questions to you when it doesn’t know the answer. You can learn more here. Activating the Booking Assistant increasing your listing score and takes better advantage of the Booking.com channel.

Some highlights on benefits you can expect from activating Booking Assistant:

  1. Over 85% of guests prefer to self-serve to get information quickly

  2. Instant responses improve the guest experience and reduce cancellations

  3. About 30% of all guest requests in 2018 could be answered automatically

To take advantage of the Booking Assistant, simply confirm that you agree to allow the assistant to confirm the policies you’re already sending to Booking.com. Can the chat automatically respond to requests to confirm the following policies:

  1. We offer a 24-hour reception.

  2. We DO NOT offer 24-hour reception.

  3. The check-in and check-out times currently sent to Booking.com are accurate and can be confirmed automatically.

CLICK HERE TO ACTIVATE BOOKING ASSISTANT TODAY.

Can’t wait for part 2? Click here.

 

Questions? We are always ready to help, just email success@bluetent.com and a distribution expert will get back with you.