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Has your Boost-Airbnb connection recently been migrated from the Original User Interface to Boost’s New User Interface? You may find these Frequently Asked Questions and Answers helpful.

Managing Airbnb in the Boost New UI - FAQs

It looks like the Channel Settings page new. Do we need to set this up?

 Answer

Yes! The Channel Settings page is a new feature of the New UI. Information added to the fields in the the Channel Settings page will be applied to all properties unless a listing is already receiving a value for a specific field from their PMS or has an override set in Boost on the Listing Settings Page (Boost New UI)

Channel Settings Page Use Cases

  • Required Airbnb Specific Fields - House Rules, Sync Status, Room Type, Cancellation Policy

  • Filling in “Extra Credit” Airbnb Fields that do not exist in your PMS - these are not required on the listings, but are nice to have, i.e. Instant Book Welcome Message, Check in/Check out times, Neighborhood, etc

Channel settings are slated to be migrated into the New UI at a later date, but we suggest copying these settings that apply to a majority of your listings so that when you have a new property it will be auto-populated with the Channel Settings values.

Is there a Pet button yet for Airbnb and if so, does the Pet button allow for a guest to click on Airbnb so a fee can be applied?

 Answer

That feature is not available yet, however, it is on the top of the list of updates to be added once the migrations are complete. Currently you can indicate Pets allowed at a Channel Settings level and at the listing level.

Would filling out the fields in Channel Settings override what is provided from PMS?

 Answer

No, Channel Settings do not override data provided by PMS. If you want to override what is being sent from your PMS, you will make that change on the listing level in Boost

If our amenity, tax, and fee mappings are already set in Boost Original UI, will everything pass over to the New UI?

 Answer

Yes, all of the settings and mappings that you have set up in the Boost Original UI it will be migrated into the New UI for you. We do ask that you confirm this when your Airbnb migration has gone live in the new UI.

When will my account be migrated to the New UI?

 Answer

Currently we are on track to have all client accounts migrated by August 31st. You will receive an email once your migration is complete.

What is the status of 30-day stays in Boost? Will they be available in the new UI?

 Answer

Functionality for 45-day stays is being built as part of the migration. It may not be available on Day 1, but we do anticipate it being ready shortly thereafter. We will let you know as soon as that functionality is released!

Will we be able to get assistance with adding the price markups and channel settings if needed?

 Answer

Yes, you can still submit support cases via Bluetent Support or by emailing Client Success at success@bluetent.com.

Will we be able to utilize Airbnb’s new categories feature through Boost? Examples: You can now search on Airbnb by “Lakefront,” “Beach,” “Islands,” etc.

 Answer

This has already been integrated, but one thing you can do is include the relevant category in the listings title and/or description to enhance those search results!

Are we still adding bedding manually for Airbnb in the Boost New UI? Is that under individual listing settings?

 Answer

Escapia users will still need to manually add room/bed configurations. This is done on the individual Listing Settings page in the box labeled ‘Sleeping Arrangements’. Most other PM Softwares send this information to Boost via the API and pass it to Airbnb so this does NOT need to be done manually in the Boost New UI.

Is everything being migrated on existing listings?

 Answer

Yes, all property settings are being migrated on existing listings except:
Channel Settings: Slated to be automatically migrated at a later date however in the meantime this will not impact any existing listings as all setting from Original Boost will be Migrated on the listing-level.
Airbnb Security Deposits: Airbnb no longer supports security deposits so these will not be migrated or supported in Boost. Airbnb offers their AirCover as an alternative: https://www.airbnb.com/aircover

Children Not Allowed Details - only applies if you have selected “Children Not Allowed” on your listing and have an explanation of why children are not allowed

Here is a list of settings we recommend looking over once you have been migrated:

  • Black out dates

  • Global Price Factor

  • Daily, Weekly, and Monthly Price Adjustments

  • Children Not Allowed Details - only applies if you have selected “Children Not Allowed” on your listing and have an explanation of why children are not allowed

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