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Vrbo's Custom cancellation policy is coming soon to Boost! Starting later this month, you'll have the option to create custom cancellation terms, including a cancellation fee and refund amounts based on the timing of the cancellation. Custom cancellation policies are useful if you have terms in your rental agreement that are outside of the 5 standard VRBO cancellation policies. This highly requested feature will provide greater flexibility for hosts and more options for guests. Learn more below |
How it works:
Available in The Vrbo Custom Cancelation policy will be configurable in both the Channel Settings and the Listing Settings page & on individual listings in Boost.
Option Includes an option to add a custom cancellation fee (flat). This is not required, just leave it blank if you don’t want to charge a flat fee.
Specify up to 3 intervals - measured in days before check in - and designate what % of the reservation guest will be refunded at each interval.
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Other Notes:
Make sure the policies (intervals) make sense together and are ordered properly. For example, do not create policies where more is refunded if the traveler cancels 30 -days versus 60 days before check-in.
Example:
50% refund up to 60 days before check-in
100% refund up to 30 days before check-in
Do not specify a 0% refund.