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Taxes: Hopper does not pay taxes on your behalf. Taxes will be collected and then included in the host payout.
Security Deposits: Hopper does not collect security deposit from guest. You can instead claim damages via Hopper Promise damage guarantee. If you still wish to collect a security deposit from guests, you must handle this separately, directly after a booking is made. Guests should be informed about the security deposit through the listing's payment policy, which will specify that the host will collect the security deposit separately.
Optional fees & Extra Charges (Upcharges):
Pet Fee: The only optional/opt-in fee that is supported on Hopper is the pet fee (up to one pet).
Up Charges: If a guest wants to add an optional fee or additional charge to their stay (eg. pool heating fee, barbecue fee, etc.), the host can either collect the guest credit card directly and charge them for the extra item or you can request an upcharge in the Hopper Host portal.
To request an upcharge in the Hopper portal click on the three dots next to the reservation. Include reason for upcharge, amount of the upcharge and any screenshots of communication from guest where they requested the extra charge. Learn more about up charges here: https://hosts.hopper.com/help-center/reservations/upcharges
Notifications
Hopper does not send a notification for new reservations or cancellations.
Host Payouts
The host payout will equal the total of the reservation minus Hopper’s commission.
Host payouts are sent on the day after checkin and usually takes 1-3 business days to reach your bank account.
The default method of payout is virtual credit card.
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Good to Know: Change Payout Method on Hopper |
Publishing & Unpublishing Hopper Listings
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