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| title | Viewing you live HVMB Listings |
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In your HVMB Extranet: Log into the HVMB Extranet here: Go to your listings page Click on the property you would live to view
Alternative Method Add this url in your browser : https://homes-and-villas.marriott.com/en/properties/ Find the HVMB listing ID In Boost-HVMB Property Settings Page:  Add the HVMB ID after “properties/” so the URL will look like this:
https://homes-and-villas.marriott.com/en/properties/123456 Hit Enter and you will be brought to the live listing.HVMB Support Resources for Property Managers
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HVMB Host Resources
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| title | Expand for Property Manager Support Resources |
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Help & FAQs: https://channel-portal.homes-and-villas.marriott.com/en/about-us-faq Listing management: HVMBInventory@marriott.com
System access questions: HVMBTrainer@marriott.com
Financial payment process & reconciliation: FBP_HVMI@marriott.com
Customer & reservation support: +1 833-764-2004 |
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Who to Contact and When: To expedite the support you need, follow this guide to reach the appropriate team. Topic | Topic Examples | Who | How |
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Topic
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Topic Examples
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Who
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How
Connectivity Partner Technical | I have issues with: Calendar or rates Properties not pushing through Pushing properties as part of onboarding Amenities not properly displaying
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| HVMB Technical Support | https://channel-portal.homes-and-villas.marriott.com/en/contact-us | Inventory & Listing Management | I have a question about: My current HVMB inventory How to add or remove properties from the portal How to better understand inventory listing status
| HVMB Inventory Team | HVMBInventory@marriott.com | Customer & Reservation | I need Guest Experience support related to: | HVMB Customer Service | (833) 764-2004 - Toll-Free Number (calls in US & Canada) +1 (786) 522-2680 - Toll Number (calls outside US & Canada) | Process & Procedure | I need to know “how to”: Complete an offline reservation Refund a guest System access (EID, HVMB Portal, Medallia)
| HVMB Trainer | HVMBTrainer@marriott.com | Financial Payment Process & Reconciliation | I have a question about: | HVMB Finance | FBP_HVMB@Marriott.com | Homes & Villas Business | I have a: | Please contact us and a team member will assist you! | Laurie Klapacz Laurie.klapacz@marriott.com |
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Related Links
Property Management Company Interest Form
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