Overview
Listings that are new to Airbnb require 2 Actions in Boost to be sent live:
Import/Sync and Distribute. If you publish the listing without syncing, your listing will not be sent live on Airbnb.
Some users are only publishing the listing and not syncing. This results in a green check mark for Active on Channel but no Listing ID.
If your listings are not new to Airbnb they will need to be mapped in Boost to your existing listings on Airbnb. This is usually done in implementation or with Support’s help. Instructions on this linked here: Airbnb – Map to Existing Listings (Boost New UI)
Identifying listings not live
If a property in Boost for Airbnb DOES NOT HAVE a number under the column Listing ID then it is not live.
Instructions to get the listings live
If you have Airbnb properties with Active on Channel green but no Listing ID, then you must run the import/sync for these listings.
Important: this is only for NEW listings being sent to Airbnb. If you need to map your listing - see note at top of article.
Run the Import/Sync action
From the listings page, check the box next the listing(s) you want to send live.
Click Actions, Click Import/Sync, Click Finish
In an hour, check Boost. There should now be a number in the Listing ID column. Click on the Listing ID to see if your listing(s) is live. If the listing still isn’t live after 2 hours, then please submit a support ticket.
Remember to check out the validation column. More information on Validation errors can be found here: Listing Validations (Boost New UI)
Review the full article on Publishing and Unpublishing listings here: