Important Links

VaycayMyWay- Boost Onesheet: https://help.vacaymyway.com/category/77-boost

About VacayMyWay:

FAQs:

Host Sign Up Link:

VacayMyWay Terms & Conditions:

Host Knowledge Base: https://help.vacaymyway.com/category/77-boost

Minimum Listing Requirements

Expand for Minimum Content Requirements

Minimum amount of properties required to integrate?

1 property

Minimum Image Requirements

Quantity: Minimum of 5 max 100
Size: 640 x 480 photo min/no max,
watermarks are allowed

Minimum Availability Requirements

6 months

What is the minimum stay length supported?

1 night

What is the maximum length of stay supported?

90 days

What are the fees supported by the OTA?

All pushed from the API

Does this OTA support automated fee creation?

yes

Does this OTA support automated tax creation?

Yes

Supported Amenities:

Supported Fees:

How are amenities displayed on the OTA listing? If an amenity is not available in the API, will it appear as a null value to guests, or will it be omitted entirely?

Any amenity not supported will be omitted. We support most.

Does the OTA have Rate Parity Restrictions? What are they?

No

Supported Property Types:

apartment	estate	villa
bungalow	farmhouse	studio
cabin	guest_house	town_house
castle	single_family_house	beach_house
chalet	boat_house	duplex
chateau	lodge	fourplex
condo	mobile_home	lake_house
cottage	resort

Frequently Asked Questions

Connection Overview

Click here to expand...

Is the Host required to sign a Contract with VacayMyWay?

No

Does the OTA provide travel insurance to guests?

Not currently by coming soon.

Does the OTA allow the host to charge their own travel insurance? Waiver? Deposits?

Yes, post-booking.

Does the OTA provide insurance/damage coverage for hosts? Please share details.

Liability is covered on every booking by VacayMyWay via superhog. We are changing to Rental Guardian and doing the same thing.

Does the OTA support Request to book/Quote hold?

Not for API connected listings

Does the OTA have a Host Portal?

Yes

Content Restrictions

Expand for Content Restrictions

Are special characters or emojis supported?

Yes

Guest Communication

Expand for Guest Communication Info

What guest contact information does the OTA provide the host? When and how is this provided?

Unfiltered - Pre-booking via clicking 'contact host' or chat and post-booking full details revealed.

Are hosts provided with guest information and allowed to market to them directly post-reservation

Yes

How is guest communication handled on the OTA?

Via chat or you can get the customers info and reach out directly.

Onboarding Process

Expand for Onboarding process Info

New User Onboarding Process

5-20 minutes - Detailed here: https://help.vacaymyway.com/category/77-boost

Existing User Onboarding Process

5-20 minutes, disconnect and archive old account. Reenter info above.

VacayMyWay Onboarding Flow:

Other FAQs

Expand for Other FAQs

Canceling VacayMyWay

Customer can unpair units via the API. Contact support@vacaymyway.com for complete removal.

Who is Merchant of Record

VacayMyWay is the Merchant of Record

Do host have to choose an OTA provided cancellation policy?

Yes . Attached here but we will also adhere to your closest policy: https://help.vacaymyway.com/article/16-cancellation-policy
https://help.vacaymyway.com/article/16-cancellation-policy

Host Payouts

Hosts are paid upon traveler entry to the property.

Notifications

Is the host emailed/notified by the OTA when anything happens pertaining to: reservation or listing changes?

Yes

Does the OTA send a booking confirmation email to the PMC with price breakdown?

Yes

Reservations

Expand For Reservation FAQs

How do reservation cancellations work?

Initiated by either the traveler via their vacay portal or by PM via API.

How do reservation modifications work?

Cancel/replace at this point if dates need to be moved. PM can add dates directly with travelers outside of original booking without penalty.

Does the OTA provide credit card details?

Yes

Does the OTA offer discounts?

We offer discounts via our rewards system. It is covered by Vacay. PM gets 100% return of original rate.

How does this impact reservations and Host payout? How are discounts enabled?

We offer traveler incentives and promotions but those will not effect the Host Payout. The host will be paid out for the full amount of their booking

Does the OTA support PMS provided payment schedules?

Paid up front and via 'Afterpay' via Stripe. No splits.

Does the OTA remit taxes?

Yes

Data Synchronization

Expand for Data Sync FAQs

What data is synced from Boost to the OTA?

Content, Rates, Avail, Avail Restrictions, PMS Cancellations
- Booking Modifications are not synced/supported

We have synced all APIs
Content, Rates, Avail, Avail Restrictions, PMS Modifications, PMS Cancellations

What data is updated automatically? ARI (avail, Rates, Inventory) vs Static content -Property's basic information, amenities, description, photos or payment methods

All data except payments. We cover that as MOR

Does the Channel manager control property descriptions, other fields or is this generated by OTA algo?

The Channel Manager controls property descriptions and other content fields

Can the user force data to sync/update? Where and how is this done?

PMS can and we can as well.

Does the Channel Manager control Image gallery order?

Yes

VacayMyWay Overview