Listing Validations (Boost New UI)
This article explains how to view and handle validations.
Overview
Boost Validation identifies property data issues that require your attention and makes recommendations to help you achieve the best results on each distribution channel. You will find these validation notifications on the Listings page in the Validation column and on the listings level in the Validation Tab.
Prior to distributing your listings, you will want to review the validation of each listing. Those listings that have errors will not be able to be distributed to the channel.
Click on Listings > then view the Validation Column
For listings that are ready to send live - you will see a GREEN checkmark
For those listings that have validation issues - you will see a RED circle with a number of errors in it
Click on the RED circle to view the specific issues. By clicking on the RED circle, you will be brought to the validation page. Below is an example of one of the validation errors.
Examples of validation issues
Headline length does not meet the minimum character count
Not meeting channel photo quantity and size requirements
Not having enough availability
Not enough amenities
Generally speaking, we recommend that you make these changes in you property management software. After you’ve updated the listing to meet the validation criteria, refresh the Boost page to make sure the updates have cleared the issues. It may take a few hours for validation to pull through, content changes can take up 24 hours to update.
If you are having trouble clearing a validation error or are unsure what an error means, please submit a ticket here: https://www.bluetent.com/support/
In your Support ticket please include:
Company name
Name of the listing that contains the error
A screenshot of the validation error or write out exactly what the error says
Common Validation Errors
Location - This is typically resolved by ensuring address, Longitude and Latitude are entered in your PMS for that property.
Property Type - This is typically resolved by assigning a Property Type in your PMS. ie: Condominium, House, Bungalow, etc.
Amenities - Additional amenities will need to be mapped in Boost for this listing, so that it meets the minimum amount of amenities for the OTA.
Availability Required - Depending on the OTA, your listing will need a minimum of available/bookable days within the calendar year
Useable Photos - Depending on the OTA, there will be a minimum amount of photos required to go live.
How to Run the Validation
Once you’ve fixed the errors, you can run the validation process again.
Select the listing(s) you’d like to run the validation for.
Click the Actions button on the top right
Click Run Validation
Click Finish
Wait a few seconds and then refresh the page to view the new validation results.
Once you’ve fixed the validation errors, you can run the validation process again.
If the validation job does not finish within an hour, open a support ticket.
How to check Job status: Jobs Queue (Boost New UI)
Airbnb Validation Errors
Verify Listing validation error
In some locations Airbnb requires listings to be registered/verified. Below is a sample validation error:
Click the blue text (hyperlink) in the error message to be redirected to the Airbnb page where you can complete the required registration.
Airbnb Pricing & Availability Error:
If you receive the pricing and availability error below, please re-run the Import/Sync action on that listing. If error persists, un-publish the effected listing and put in Support ticket here: https://www.bluetent.com/support/
Publication sync failed. unknown_error: Unfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please try again. (Publication Type: airbnb_pricing_and_availability) ERROR
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